Conduct comprehensive visioning exercises with key stakeholders and elevate organization thinking so the strategy is meaningful and delivers significant improvement through bold steps. Drive change management with managers, employees and functional personnel across global organizations and constantly strive for simplicity in communication. This business consulting program delivered multi-year changes through people, process, information and technology improvements.
Prioritize delivery of work in context with the urgency and value to the organization. Understand business requirements through stakeholder interviews, establish a project management structure, identify key initiatives, organize work in logical workstreams. This project impacted highly inter-dependent processes critical for customer shipments.
Understand physical and data dependencies within a service delivery process to identify high impact activities. Engage key stakeholders to document the process and select process improvements that result in greatest cycle time reduction. Drive change management with managers, employees and functional personnel across organizations. The sample here reflects a multi-function business consulting engagement with a fast growing Fortune 10 company.
Create business transformation SaaS solutions to deliver a fast ROI for HR and Payroll. Lead internal teams in negotiations, establish cross-company project plans and ensure vendors deliver as expected. Keep the multi-company team energized and collaborative. Engage internal experts and stakeholders to build the highest value solution, a realistic implementation plans and strong organization buy-in. The program described here was the 8-month delivery of a U.S. Payroll and Benefits solution impacting 2500 employees.
Develop a program based on a compelling vision and bold steps. Align technology development with design for usability, improvement in organization capability, and significant process and content re-design. Establish a project management office to align and drive multiple project teams over several years to the common vision and goal. Engage global sponsors and ensure change management is delivered to all global stakeholders. This program reflects the initial implementation of an integrated HR self-service portal, HR transaction processing and on-line chat for a Fortune 10 company.
Support the need for rapid development of solutions in situations where business needs are not clearly defined. Engage the organization to establish clear urgent business goals and develop an adequate understanding of the underlying processes to recommend a path forward. Use an agile project management approach to deliver value, prioritizing work for each phase with organization leadership, sponsors and the delivery team. The program below was completed in 6 weeks and was essential to support workforce restructuring after an acquisition delivering employee information across both the parent and acquired company.